Number Management

Know every number you manage.

Keep phone numbers organized across carriers without juggling multiple portals and spreadsheets. Carrier Connect gives you a central view of local (DID) and toll-free numbers across supported providers. Search, reserve, and activate numbers, reconcile inventories, and connect number data to your switching, billing, and CRM systems through supported integrations. Keep your carriers, your systems, and your choice of where the authoritative number data lives.

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Carrier ConnectRT/800

Carrier Connect synchronizes number 713-555-1212 with carriers, switches, billing, and CRM. Periodic reconciliation finds matching records in three systems and flags CRM number 713-555-1213 as a discrepancy.
17.5Mtoll-free numbers managed through the RouteTrust ecosystem
1M+transactions per month through RT/800
40+DID and Toll-Free vendor integrations

The problem

Every carrier has its own portal, its own API, its own inventory, and its own ordering and provisioning process. Number inventories drift out of sync across them, and someone reconciles them by hand.

  • Different carrier portals
  • Different APIs
  • Different inventory
  • Different ordering and provisioning processes

What you get

One view of your numbers.

Know which provider holds each number and track changes over time. As changes are made through RouteTrust, Carrier Connect updates the connected systems that need the same number data.

Less portal hopping.

Search, reserve, activate, change, and release numbers without opening each carrier's portal, and make bulk toll-free changes from a single file. One unified API eliminates the need to build and maintain a separate integration for each supported carrier.

Fewer inventory surprises.

Spot discrepancies without waiting for an invoice to reveal them. Scheduled reconciliation checks connected systems against one another at the interval each data source supports, from near-real-time intervals to periodic batch reviews.

Keep your systems current.

Share number data through configured connections to switching, billing, CRM, and other systems. Add or change a supported carrier connection without starting a development project.

The products

Carrier Connect

One workflow for every number, across your carriers

Carrier Connect covers both local (DID) and toll-free numbers, and connects to 40+ DID and toll-free vendors through one unified API. Toll-free automation is delivered through RT/800.

  • Search, reserve, and activate numbers across your connected carriers at once.
  • Manage inventory in one central view, with every change recorded.
  • Synchronize changes across the systems that depend on your number data, so a change made through RouteTrust can flow to your carriers, switch, billing system, CRM, and other connected platforms.
  • Reconcile inventory across your connected systems on a schedule appropriate to each data source, identify what doesn't match, and surface exceptions for correction.
  • Automate toll-free processes in one environment, with jobs you can run live or on a schedule.

RT/800

Toll-free number management · part of Carrier Connect

The toll-free engine inside Carrier Connect. It covers the full toll-free lifecycle: search, reserve, activate, re-route, port, disconnect, and change of responsible organization (RespOrg).

  • Modify up to 250,000 toll-free numbers in a single uploaded number-group file.
  • Clone routing templates between numbers with one click.
  • Switch carriers in an emergency without opening a ticket: built-in disaster recovery lets non-technical operators change the carrier code (CIC) that routes a number's calls and revert to a prior routing profile.
  • Run jobs live or on a schedule. Short jobs automatically move ahead of long batches instead of waiting behind them.
  • Embed RT/800 functions in your own portal through the API.

Number Management

Your numbers. Your carriers. Less manual work.

Managing numbers across multiple carriers and systems can get complicated. Tell us where your number data lives, which processes consume your team's time, and what you'd like to simplify. We'll help you identify where Carrier Connect can make a difference.

Email us about Carrier Connect

Carrier Connect is available on its own. Pathfinder and RT/VUE are available separately.